Greek My Mind: Terms & Classes policy

In General

The free trial is available only to first-time users.

Should it be necessary to increase the fees, you will be given a minimum one (1) month notice. We recognize that families have differing needs and that’s why we try to meet the individual needs of all families.

All students are notified of the required fees by means of an invoice.

Fees can be paid by credit, debit card or e-banking.

We request 2 week’s notice in case students want to stop having Greek classes at GREEK MY MIND.

Fees need to be paid by the due date as shown on the invoice and minimum 24 hours before 1st class.

For invoicing GREEK MY MIND uses Stripe.

All lesson packages of 4, 8, 10 and 12 hours, need to be paid in advance.

For families and special occasions this can be adjusted upon decision and will of GREEK MY MIND.

Failure to complete payment by the due date of your invoice will result in GREEK MY MIND pausing your lessons until fees are paid.

All students receive an invoice to pay, before the last class of each package.

There are NO refunds/make-up lessons on lessons cancelled with less than 24 hours notice after the first time (first last minute cancellation is free).

Lessons cannot be transferred to another student.

If you pay via E-Banking, please send us a receipt of the transaction, as overseas transactions might take 2-3 days or more to be fully processed.

Course fees are recurring and non-refundable after your purchase.

Should you choose to take a break, unused lessons can be banked for you for a period of 6 months. Unused lessons after that time will be considered as forfeited.

Lesson credits cannot be transferred to another student.

Should you choose to take a break, you need to inform via email your teacher and GREEK MY MIND (cc in email: info@greekmymind.com). In case you pause for more than ten (10) working days, your teacher is not obligated to keep your spot (days and times) and you can be assigned to another teacher. If you wish to continue with your classes later, your teacher will be asked. If there is availability you can continue together, otherwise GREEK MY MIND will assign another teacher to you. Exceptions can be made on special situations (travelling students, holidays etc) since GREEK MY MIND and the teacher is informed upfront.

When a student pauses classes (for up to 6 months), the teacher can suggest to add make-up classes or to increase the duration of each class, for a period of time or max. until the end of the paid package, in order to help student’s learning process and follow the teaching plan. Student is not obligated to accept.

The class details and teacher assignments provided at the time of enrollment are subject to change by GREEK MY MIND at its discretion. While every effort will be made to maintain the original class structure and teacher, the school reserves the right to make changes for the benefit of all students. Such changes may include but are not limited to reassignment to a different teacher or modification of class schedules. GREEK MY MIND will communicate any such changes to enrolled students or their legal guardians as promptly as possible. Enrolled students and their legal guardians agree to accept any necessary changes to class details and teacher assignments made by GREEK MY MIND.

The duration of online private classes (one student) is 60 minutes. Semi-private classes (2-3 students) are 60 minutes. In both of the above, the duration can be modified to 90 minutes, upon written demand of the student, including a 10 minutes break.

The duration of online mini group classes (4-5 students) is 90 minutes including a 10 minutes break.

All classes that are longer than 60 minutes, shall include a mandatory break of 10 minutes.

For in person classes (private – semi private – mini groups) the minimum duration of every class is 90 minutes with 10 minutes break.

In person classes’ schedule, duration, times and dates are being announced by GREEK MY MIND to the students via email, based on their level and their preferred type of class and availability.

In person classes are created upon demand and GREEK MY MIND can decide when to start, pause and stop them.

CANCELLATION POLICY

Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time. The student along with the teacher can agree to a reschedule/ make-up lesson.

All cancellation or postponement requests must be made in writing.

No-shows or failure to attend (e.g. for technical reasons) as well as failure to notify the teacher 24 hours prior to the scheduled lesson time, if it’s not the first time, is considered as a missed lesson and you will receive a recording of the lesson directly from your teacher. Recorded lessons will be available for you to watch for 1 week.

No-shows or failure to attend (e.g. for technical reasons) as well as failure to notify the teacher 24 hours prior to the scheduled lesson time, won’t considered a missed lesson if it’s the first time, therefore you won’t receive a recording of the lesson.

Recording of the missed lessons are 25-30 minutes long.

The maximum charge rate of last minute cancellations is the fee of a 60min. lesson on the level of the student.

There are NO refunds on lessons cancelled with less than 24 hours notice.

Please note that unused hours from the purchased package are non-refundable if the student does not complete the full amount.

Lesson hours cannot be transferred to another student.

Regarding any cancellation issues, please contact our school’s Administration via email at: info@greekmymind.com

Exceptions will be made with respect to Holiday breaks, Christmas, Easter or any other holiday and special event of yours as long as your teacher has been notified.

Cancellation of a lesson is ONLY possible if all participants agree to it.

All cancellation or postponement requests must be made in writing.

Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time by all students in order to receive a make-up lesson.

If there is no agreement to cancel a lesson by all students, the lesson will be conducted and the student/students who won’t attend, will receive a recording and will count as a lesson. Recordings are available for 1 week.

-If some students still attend, the recording will include the teacher and attending classmates.

-If all students cancel last minute, the teacher will record a solo 25-minute session, which will be shared with all students and will be available for 1 week.

No-shows or failure to attend (e.g. for technical reasons) as well as failure to notify the teacher 24 hours prior to the scheduled lesson time is considered as a missed lesson and you will receive a recording of the lesson directly from your teacher. Recordings are available for 1 week.

Recording of the missed lessons are 25-30 minutes long.

There are NO refunds on lessons cancelled with less than 24 hours notice.

Please note that unused hours from the purchased package are non-refundable if the student does not complete the full amount

Lesson hours cannot be transferred to another student.

Regarding any cancellation issues, please contact our school’s Administration via email at: info@greekmymind.com

Exceptions will be made with respect to Holiday breaks, Christmas, Easter or any other holiday and special event of yours as long as your teacher has been notified

Cancellation of a lesson is ONLY possible if all participants agree to it.

All cancellation or postponement requests must be made in writing.

Cancellation of a lesson must be made AT LEAST 24 hours prior to the scheduled lesson time and all students should agree in order to receive a make-up lesson.

If there is no agreement to cancel a lesson by all students, the lesson will be conducted and the student/students who won’t attend, will receive a recording and will count as a lesson. Recordings are available for 1 week.

-If some students still attend, the recording will include the teacher and attending classmates.

-If all students cancel last minute, the teacher will record a solo 25-minute session, which will be shared with all students and will be available for 1 week.

No-shows or failure to attend (e.g. for technical reasons) as well as failure to notify the teacher 24 hours prior to the scheduled lesson time is considered as a missed lesson and you will receive a recording of the lesson directly from your teacher. Recordings are available for 1 week.

Recording of the missed lessons are 25-30 minutes long.

There are NO refunds on unused lessons or cancelled lessons

Lesson credits cannot be transferred to another student.

Regarding any cancellations issues, please contact our administrative coordinator via email at: info@greekmymind.com

Exceptions will be made with respect to Holiday breaks, Christmas, Easter or any other holiday and special event of yours as long as your teacher has been notified

If the teacher needs to cancel or reschedule the lesson with less than 24 hours notice, your teacher will offer you an extra -gift- lesson on your account. For example, if you have prepaid for 12 sessions and your teacher has cancelled 1 session, then the total sessions on your account will be 13 instead of 12, if it’s not her first time cancelling or rescheduling last minute.

If your teacher needs to cancel a lesson and you are notified at least 24 hours before the lesson starts your will be offered a make-up or rescheduled lesson, based on your common availability.

Make-up lessons will be scheduled at a time convenient to both the teacher and the student within 2 weeks.

Typically, make-up lessons take place at an alternate time/day within the week or the next week, otherwise they will be considered as forfeited.

A make-up lesson can be scheduled with your teacher directly, always by also informing the school (cc: info@greekmymind.com).

The duration of online mini group classes (4-5 students) is 90 minutes including a 10 minutes break.

All classes that are longer than 60 minutes, shall include a mandatory break of 10 minutes.

For in person classes (private – semi private – mini groups) the minimum duration of every class is 90 minutes with 10 minutes break.

In person classes’ schedule, duration, times and dates are being announced by GREEK MY MIND to the students via email, based on their level and their preferred type of class and availability.

In person classes are created upon demand and GREEK MY MIND can decide when to start, pause and stop them.

You may pause your classes and resume at your convenience, provided your package has not expired. If you pause for more than 10 working days, you may be assigned a different teacher upon resumption. The maximum pause period is 6 months. After 6 months, you will need to purchase a new package to continue.

All class materials shared with you will remain accessible for 6 months after the date you pause, stop, or complete your classes.

If you choose to terminate your classes before completing your package, please note that no refunds will be issued.

The school reserves the right to change the teacher assigned to you at any time.

After your classes have ended, been paused, or stopped, you are not permitted to initiate or propose private lessons with the teachers working at the school outside of the school’s official programs.

For any changes related to your schedule—such as pausing, stopping, restarting, rescheduling, or cancellations—you must inform the school administration directly (info@greekmymind.com). Notifying your teacher alone is not sufficient.

All email communication between students and teachers regarding classes must include the school’s official email address (info@greekmymind.com) in CC to ensure proper coordination.

These policies represent the agreement between you and GREEK MY MIND, from the moment you enrolled as a student in online and in person classes or purchased an E-Course, Masterclass or E-Book. If you have any questions about the GREEK MY MIND policy please contact us: info@greekmymind.com

Feel free to read our Terms & Conditions & Privacy Policy.

Greek My Mind brings the beauty of the Greek language to passionate learners worldwide through live online classes by native Greek teachers.

Book a Free Trial
Shopping Cart